Effective Date: October 13, 2024
Website: elitecabinetsandsurfaces.com
Business Name: Elite Cabinets & Surfaces
Business Address: Konak mahallesi Yildirim caddesi Kaynak Sokak Koseoglu Apartmani NO:6 Daire:10 NILUFER/BURSA
Email: aydinyildiz97@outlook.com
Elite Cabinets & Surfaces (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you visit or make a purchase on our website, elitecabinetsandsurfaces.com (the “Site”). It also outlines your rights under the General Data Protection Regulation (GDPR) and other relevant privacy laws.
1. Information We Collect
When you visit or make a purchase from our Site, we may collect the following types of information:
A. Personal Data
We may collect personal data, which is any information that can identify you as an individual, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details, though processed through secure third-party processors)
- Any other data you provide voluntarily through contact forms or account registration
B. Technical Data
We collect technical data about how you interact with our Site, which may include:
- IP address
- Browser type and version
- Device information
- Time zone settings
- Pages visited on our Site
- Cookies and similar tracking technologies (see Section 5 on cookies)
C. Transaction Data
Details of products or services you’ve purchased, including order history and payment confirmation details.
2. How We Use Your Data
We will only use your personal data when legally permitted. Common uses of your data include:
- Order Processing and Fulfillment: To process your purchases and deliver products to you.
- Communication: To send important communications regarding your order, such as order confirmation emails, shipping notifications, or customer service responses.
- Marketing: To send you promotional materials, newsletters, or information about new products if you’ve opted into such communications. You can opt out at any time.
- Improvement of Services: To analyze how you use our Site and improve our products, services, and customer experience.
- Compliance with Legal Obligations: To comply with any legal obligations, such as tax and accounting requirements.
3. How We Store and Secure Your Data
Your personal data will be stored securely and processed in a manner that ensures its confidentiality and integrity. We implement the following security measures:
- Encryption: We use encryption protocols (SSL/TLS) to secure data transmission between your device and our Site.
- Access Controls: Only authorized personnel have access to your data, and they are required to maintain the confidentiality of your information.
- Secure Storage: Your data is stored in secure servers, with appropriate firewalls and intrusion detection systems.
We will only retain your data for as long as is necessary to fulfill the purposes outlined in this privacy policy or as required by law (e.g., for tax or legal reporting purposes).
4. How We Share Your Data
We do not sell, rent, or trade your personal data. However, we may share your data with the following parties for specific purposes:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processors, delivery companies, and IT service providers. These companies are contractually obligated to protect your data.
- Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid requests from government authorities.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide, improve, and monitor the use of our Site. Cookies are small data files stored on your device, which help us remember preferences and improve your browsing experience.
You can manage cookie settings through your browser. Please note that disabling cookies may affect the functionality of our Site.
6. Your Rights Under the GDPR
Under the GDPR, you have several rights concerning your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any incomplete or inaccurate data we have about you.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions (e.g., when your data is no longer necessary for the purpose it was collected).
- Right to Restriction of Processing: You can request that we restrict the processing of your data in certain situations.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes at any time.
- Right to Withdraw Consent: If you have provided consent to the processing of your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at aydinildiz97@outlook.com. We will respond to your request within one month as required by law.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under the age of 16, we will take steps to delete it.
9. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and we will notify you of significant changes where required.
10. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
- Email: aydinyildiz97@outlook.com
- Mail: Konak mahallesi Yildirim caddesi Kaynak Sokak Koseoglu Apartmani NO:6 Daire:10 NILUFER/BURSA
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws.